Privacy Policy

Effective Date: April 30, 2025

CSM Junk Removal ("we," "our," or "us") respects your privacy and is committed to protecting your personal information.

Information We Collect

We may collect personal information when you contact us by phone, text, or through our website, including:

Name

Phone number

Email address (if provided)

Service address

Details about your junk removal request

How We Use Your Information

We use your information to:

Respond to service inquiries

Provide quotes and job updates

Schedule and complete services

Communicate with you via phone or SMS

SMS Communications

Users opt in to receive SMS messages by submitting a form on our website and checking a consent checkbox. These messages are used only for service-related communication, including follow-ups, photo requests, quote updates, and scheduling confirmations.

Message frequency varies. Message and data rates may apply.

Reply STOP to opt out. Reply HELP for assistance.

Carriers are not liable for delayed or undelivered messages. We do not send promotional or marketing messages without explicit consent.

Sharing of Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. Your information may only be shared when necessary to:

Provide services

Comply with legal requirements

Data Security

We take reasonable measures to protect your information from unauthorized access or disclosure.

Data Retention

We retain customer information only as long as necessary to provide our services and fulfill legal obligations.

Your Rights

You may request to access, correct, or delete your data by contacting us directly.

Contact Information

CSM Junk Removal Phone: (951) 858-4705 Email: [email protected]

We may update this policy from time to time. Continued use of our services means you accept any updates.